Delphini® Platform — AI Transcription

Radio Transcription Built for Public Safety

Every dispatcher trains for years to develop a “radio ear.” Delphini®'s transcription engine was built the same way.

The Problem with Generic Speech-to-Text

Radio sounds nothing like a podcast or a phone call

Consumer and enterprise speech-to-text platforms are trained on clean audio from phones, meetings, and voice assistants. Public safety radio is fundamentally different: variable signal quality, P25 digital artifacts, simultaneous transmissions, background noise, compressed audio, regional code language, unit identifiers, and rapid-fire dispatching convention.

When you try to run police, fire, or EMS radio through a general-purpose ASR engine, accuracy collapses. Transcriptions miss officer designations, misread code phrases, and lose channel attribution — making the output unreliable for real-time alerting or after-action review.

Delphini live transcription stream showing channel-attributed, timestamped radio transmissions with confidence scoring and keyword highlights
How Delphini® AI Transcription Works

Accuracy engineered for the realities of field radio

For years, our team has been building a homegrown, bespoke transcription model — trained specifically on the operational language of public safety and the acoustic realities of live radio. It's engineered to understand accents, dialects, and vocal inflection under stress, and to cut through SCBA masks, sirens, and background noise that trip up general-purpose speech-to-text engines built for phone calls and meetings, not the fireground.

Spatial Audio Separation First

Before transcription begins, Delphini®'s patented spatial audio separation layer isolates individual voice streams — even from channels with simultaneous transmissions or significant background noise.

Public Safety Language Model

The AI is trained on public safety terminology, radio codes, dispatch conventions, agency identifiers, and regional phrasing — not general consumer speech. The result is accurate transcription of the language first responders actually use.

Real-Time Processing (<2s)

Transcriptions are available within two seconds of transmission — fast enough to power live alerting, supervisor awareness, and incident-as-it-happens context.

Channel Attribution & Timestamps

Every transcription is attributed to its source: radio channel or talkgroup, unit or speaker identifier where available, and precise timestamp. This makes the archive searchable and defensible.

Where AI Transcription Creates Value

From real-time awareness to historical record

Supervisors, commanders, and operations center staff see a running live text stream of radio traffic without needing to monitor audio. Multi-channel environments become readable at a glance — freeing personnel to focus on the highest-priority events rather than scanning audio.
Every keyword alert in Delphini® is powered by the AI transcription layer. The accuracy of the transcription directly determines the reliability of the alerting system. Higher accuracy means fewer missed alerts and fewer false positives.
Every transcription is archived and indexed. QA/QI teams can reconstruct the full radio timeline of an incident in minutes, search for specific transmissions by keyword, review supervisor response patterns, and assess communication quality without relying on manual audio review.
The searchable transcript archive creates an objective record for dispatcher and field communications training. Trainers can identify specific calls, annotate transcripts, and build documented training scenarios from real events — without hours of audio review.
Timestamped, channel-attributed transcriptions create a structured record that is easier to navigate for investigations, complaints, subpoenas, and legal review than raw audio archives. Every word is timestamped and tied to its source channel.
See It Live

Watch Delphini® transcribe your radio channels in real time

Schedule a live demo and see AI Transcription perform on a sample radio feed in your environment.